Yesterday, the co-founders of ANOVOS published an article on their website explaining what has been going on with regards to significant delays to many of their products pre-ordered by customers. The cause, they say, is due to “complex burden of accuracy”. The company is making some adjustments to be better at getting products out into the hands of customers. As a customer who has several products pre-ordered that has been delayed (some of which delayed quite a bit…), I wanted to write a letter of support for the company because their products are simply stunning and amazing when you get them and completely worth the wait.
So, who is ANOVOS? ANOVOS is a small company that specializes in producing screen-accurate and highly detailed replica costumes and props from Star Wars, Star Trek, Ghostbusters, Marvel and a few others. Their products are very popular, especially with Star Wars and Star Trek fans with many fans wearing their product to conventions. Through their licensors like LucasFilm or CBS, they get access to the exact costumes and props used in the TV and movies to create their products allowing them to truly specialize in creating products that are incredibly accurate. And this is what attracted me to purchasing ANOVOS products: accuracy.
As a Star Trek fan – I’ve always wanted to own screen-accurate uniforms from the TV shows and movies. When it comes to Star Trek, I am extremely detailed orientated. DETAILS MATTER! A Star Trek uniform from Rubie’s isn’t going to cut it for me. I want to feel like what I’m wearing is exactly what they wore on the show. When ANOVOS came to the table with their uniforms for Star Trek – I was excited someone was finally doing this and specializing in accuracy. My very first ANOVOS purchase was the Captain Picard jacket as seen being worn by Captain Picard in the later seasons of Star Trek: The Next Generation. And I was blown away by the quality and accuracy. I wore it around work like Captain Picard wore it around the Enterprise.
The way ANOVOS works is they solicit a product and then open it up for pre-orders. Usually when they solicit the product, it’s in the prototype stage with development of the product on-going. The pre-orders are limited to a certain number or sometimes in waves. Filling that number ensures they can produce the product. Often, you’re in a waiting game on a product you pre-order as ANOVOS develops the product for manufacturing. I currently have several pre-orders – some of which I made nearly two years ago. What has caused delays in getting products to customers is the process of producing these products can ben immensely complex due to the focus on accuracy. ANOVOS hopes to make changes that avoids having to decrease their focus on accuracy but shrinks the time it takes to get products out to customers.
I completely support ANOVOS in their efforts. But I also don’t mind waiting. The products I’ve purchased from them have been amazing. I mean, simply incredible. I’m not upset I have pre-orders going back almost 2 years because I know what I’ll get will be stunning and reflect incredible quality. The main issue for me is simply lack of transparency on the ongoing development of the products I pre-ordered and resulting delays. I want to see ANOVOS do a better job communicating with customers because I think that will make a HUGE difference. When you order products from ANOVOS, you’re getting the best-of-the-best so its best to reset your expectations of having something be immediately available but know you’re getting something awesome.
I’m currently waiting on several products from ANOVOS I’m really excited about including:
- Premier Line Star Trek: The Next Generation Command Burgundy Uniform Tunic
- Star Trek: The Next Generation Movie Era Admiral’s Uniform Jacket
- Guardians of the Galaxy Vol. 2 Star-Lord Jacket
- Ghostbusters Jumpsuit
- Starfleet Survival Suit Men’s Jacket from Star Trek Beyond
- Starfleet Officer’s Duty Uniform for Men from Star Trek: Discovery
I am so excited about these products and can’t wait to show them off! ANOVOS has my complete support and as long as they continue to make awesome costumes and props from Star Trek and Ghostbusters, they have my business.